Behind the Wheel

A view of the back seat in a taxi cab

On Friday I completed my first full week working full-time as a cab driver. While I haven't met any truly interesting characters — yet — there have been some interesting people passing through nonetheless, brief visits, short conversations about a wide range of topics — or absolutely no conversation at all — and then the silence of an empty rear seat within the hum of the wheels rolling me toward the next fare.

It's unfare, I tell ya!
As I am still new to the job, I am at a distinct disadvantage to the other, more veteran drivers receiving dispatches from the same company. To keep the technical part brief, the company has divided our service area into zones that are marked off electronically by a radio-GPS system. The computer/radio in each car is constantly transmitting and receiving, and the central dispatch computer can inform the human dispatcher where any car is at any given time. If I'm in a zone where a customer lives who has called for a taxi, and if I have priority in that zone (no other cab arrived there before me), then the computer will automatically assign me the fare. If no cabs are in the zone where a customer needs a ride, the zone number goes up on the in-car computer screen, and any driver who wants that fare must press a request code and the number of the zone where the fare is waiting. When it's busy, the veteran drivers who know which zones are close enough to them to make it worth their while, and that of the customer, can enter the request into their computers very quickly, whereas I must still consult the book to see if the open fare is in a zone close enough for me to get to in a timely fashion. Quite often, before I have even grabbed the training book to find the town corresponding to the zone, the fare is snapped up by another driver.

It's the nature of the game in a pool full of sharks. What is more frustrating is that quite often these other drivers abandon the zones to the far west and northwest, and those fares will sit open for quite a long time. I have made some of my best money chasing those fares while the other drivers hold out for the longer rides to the airport.

The most frustrating, however, is chasing one of those fares a l o o o n g way, only to arrive at the customer's house and learn from his wife that he left "20 minutes ago... in another cab." GRRRR!


The cab driver diet
I have shared in these pages my efforts to lose some weight and get into shape. I had started in February, and through July I had managed to go from 210 lbs down to 190. That was five months and change, and I remained at the 190 lb. plateau through the rest of the summer.

In one week of working twelve-hour shifts I have dropped another five pounds. I have been acutely aware of how easy it is to eat poorly when there are so many poor options on practically every street corner. I have restricted myself to one or two sausage McMuffin with egg sandwiches from McDonalds each morning, and some variation of a balanced protein/carb, light meal in the evenings. I have not eaten lunch all week, and I have spent an average of $11 per day to eat.


"The best cab driver ever!"
One of the things I have noticed as a taxi cab customer is how often the cab driver does little more for the passenger than open the trunk to allow the passenger to put his or her own luggage in, drive the passenger to the destination, and collect the payment. In the training class the instructor emphasized the customer service aspect this company tries to push. I don't know if it's that emphasis, or if it's my experiences as the paying customer, but I have fully embraced the service aspect of this job. Granted, that may change when there's six inches of snow on the ground and 18 degrees on the thermometer, but we'll burn that bridge when we come to it.

I worked days my first week, with a brief taste of the action on Friday and Saturday nights. As the next weekend approached I decided to try working nights to see if it would be lucrative.

Within five minutes of firing up the computer and booking into the system Friday night at 10:00, I was running to pick up a fare to the airport. I didn't even get a chance to buy a cup of coffee! From the airport, on my way back to my designated work area, I received a fare in the zone through which I was passing: a pickup of two women at a motel. I arrived, went inside and asked the desk clerk to call their room and let them know their cab was there, and, when they came down, the cab was sitting at the lobby entrance with the rear doors open. I stood by the open door and closed it after they got in. They were two young women from Michigan in town to see Pink in concert the next night. But Friday night they wanted to go to a nightclub called Hunters, which I learned only a few days prior — from my cab driver trainer — is a gay bar. I asked the ladies why they wanted to go there, and one of them said, "Because there's nothing else to do in this crappy little town!"

At first I thought she meant Chicago, but before I opened my mouth I realized she meant that little suburb where they were staying. They were tired from driving all day, and they didn't want to go too far for some fun. The taller one seemed perhaps a little drunk, and she was flirting with me, saying that she thought bald heads were sexy. Then she said she thought guys with long, flowing hair were sexy, too. It then occurred to me that she was probably okay with most any guy as long as he had a head.

We arrived at Hunters, and suddenly the girls were nervous. Flirty girl (I think her name was Kimmy) asked me if I would come in with them...I could leave the meter running! I said, very politely, "Aw, HELL NO!" I gave them a business card with my name and mobile number handwritten on it, and told them they could call me if they wanted me, specifically, to drive them back, but I warned them that if I was busy, they might have to wait, or I might not be available at all. They went inside, and as I pulled away, I saw a transgendered man with butt implants out to HERE, huge boobs, puffy lips and wearing a short, red 'fuck me' dress heading toward the club entrance, and I thought out loud, "I'm SO glad I'm leaving!"

Twenty minutes later they called. By the sound of the woman's voice on the other phone, they were in WAY over their heads! Unfortunately, as I was leaving the parking lot at Hunters, I grabbed a fare that turned out to be a long ride from a comedy club at the local mega-mall to a hotel all the way down in the city!!

It was actually eight women in two cabs, and when the organizer of the group, and the caller of the cab company, saw me, she was thrilled that I was under the age of 60. Apparently their ride from their hotel to the suburbs had been helmed by an elderly limo (van) driver who had to stop along the way because he realized he was wearing the wrong glasses. These poor women had seriously feared for their lives. My four ladies were quite tickled by — and quite vocal about — the fact that I looked over my shoulder before changing lanes! $76 cab ride, $20 tip!

I was amazed at how busy I was Friday night. From 10:00 and the first ride, it was all pretty much non-stop until about 1:30 am. With about an hour afterward to try to catch a nap, I watched a fare sit open on the computer — another one in the far west zones — for at least 20 minutes, and no one grabbed it. Finally, and thinking it was some poor old lady trying to get home from work, I grabbed it only to discover it was a full-fare ride of about 15 miles! When I got the two young men and one young woman in the car, they pretty much ignored me for about 10 minutes until the young man snuggling with the young woman in the back seat suddenly spoke to me: "What's your name, brother?"

From there we engaged in light conversation about music, at which point I learned that the two men were in a rock band called Train Company. By the end of the ride I had learned that they had a CD out, they are enjoying some local celebrity with airplay on one of the Chicago progressive rock stations, and that if I would stick around for a couple minutes after I dropped them off, they would give me a free CD!

I haven't listened to it, yet.

Later in the morning I caught another airport ride. I grabbed it, and was a little too far away to make the scheduled pickup time. It was another fare that had sat on the computer too long. The woman was a little upset that I was five minutes late, and couldn't understand that, as she had made the call the night before. When I explained that the system calls the cab only about a half-hour before the pickup time, she calmed down a little. She was also impressed that I had gotten out of the cab and opened the door for her, and that I didn't drive like a maniac, and that I didn't smell like a week-old bath. She even said that, by the end of the ride, which she had started in a bad mood, she was in a good mood again!

The next evening my phone rang at 6:15, waking me from my fitful, daytime slumber. It was Kimmy and Krissy, the two Michigan girls, asking if I could come pick them up to take them to the concert. Of course I could!

After I picked them up, I told them the bad news that I wouldn't be able to pick them up after the concert because the village of Rosemont, where the concert venue is, has an exclusive contract with two taxicab companies, and mine isn't either of them. If I got caught picking them up, I could get a pretty hefty fine. I told them to just take one of the local, authorized taxis, and they should be just fine.

Around midnight I received another call from them. The taxi line was miles long, and could I please, PLEASE come pick them up? I asked them to walk away from the arena and the crowds and let me know where they were, and I would try to sneak around to get them. After a couple of more phone calls back and forth, I parked behind a hotel, out of sight of any of the Rosemont police officers on crowd- and traffic duty, and guided them to me.

They were very happy that I had worked so hard to get them into the cab and save them from waiting forever, and as we neared their hotel, one of them said that the next time they come to Chicago, they're calling me to be their cab driver! The other one said, "You're the best cab driver EVER!"

And I am.

Sunday night I didn't know what to expect. How much bar traffic could there be? Who was out that late on a Sunday night? Surprisingly, there was quite a bit early on, all short rides.

I received a fare that turned out to be at some bar in one of my home zones. As I arrived, the bar appeared to be closed, and I thought I had another no-show on my hands. I walked toward the doors, and they were locked. But seconds later a young man and a very attractive young woman came out and said that the other guy would be out in a few moments. That was fine with me, and as I headed toward the cab to wait, the young woman shouted, "You're the best-dressed cab driver I've ever seen!"

I turned back around, looked down at my khaki pants and my short-sleeve, button-front shirt — business casual at best — and said, "Thanks!"

She then proceeded to tell me of a worst-case scenario she had experienced in a cab, the driver of which had his small, pet dog with him that bit her and she was "bleeding all over the place." Then she said she would definitely want to ride in my cab! I was thinking that this could be a nice ride (wink, wink).

To my dismay, the other friend came out, and the two guys got in my cab, leaving the woman behind. Then I learned that the guy who had been with her and had been making out with her in the parking lot had only met her that evening. He was kicking himself and calling himself stupid because he felt he had neglected to say or do something for her. He asked me to turn around so he could go back to her, and I did. Back at the entrance, his friend talked him down, asking him, "Is it really going to make a difference?"

Tall boy got back in and said, "You're right."

And then I said, "You got her phone number, right?"

You would think I was Sherlock F. Holmes by their reaction!

And then I felt knees pressing against my kidneys through the seat foam at my back, so I slid my seat forward about an inch or two. Tall boy shouted, "Dude! This fuckin' guy is awesome!"

His friend shouted, "You're the best cab driver EVER!" I am not exaggerating. He said exactly the same thing Krissy had said a mere 24 hours earlier!

And then they both started quoting — I think — Wiseguys, and chanted, "This fucking guy! This fucking guy!"

Oh, yeah. They were both pretty drunk.

After that it quieted down for a couple of hours, during which I cat-napped. I caught a really short ride at 4:30, an old lady who needed to get to her dialysis appointment. When I left her at her destination, I got the first of three consecutive, $30-plus airport rides. cha-CHING!

I'm liking the night shift! And never have I worked ten 12-hour days in a row, and ENJOYED it! This is truly weird!



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