Behind the Wheel

A view of the back seat in a taxi cab

On Friday I completed my first full week working full-time as a cab driver. While I haven't met any truly interesting characters — yet — there have been some interesting people passing through nonetheless, brief visits, short conversations about a wide range of topics — or absolutely no conversation at all — and then the silence of an empty rear seat within the hum of the wheels rolling me toward the next fare.

It's unfare, I tell ya!
As I am still new to the job, I am at a distinct disadvantage to the other, more veteran drivers receiving dispatches from the same company. To keep the technical part brief, the company has divided our service area into zones that are marked off electronically by a radio-GPS system. The computer/radio in each car is constantly transmitting and receiving, and the central dispatch computer can inform the human dispatcher where any car is at any given time. If I'm in a zone where a customer lives who has called for a taxi, and if I have priority in that zone (no other cab arrived there before me), then the computer will automatically assign me the fare. If no cabs are in the zone where a customer needs a ride, the zone number goes up on the in-car computer screen, and any driver who wants that fare must press a request code and the number of the zone where the fare is waiting. When it's busy, the veteran drivers who know which zones are close enough to them to make it worth their while, and that of the customer, can enter the request into their computers very quickly, whereas I must still consult the book to see if the open fare is in a zone close enough for me to get to in a timely fashion. Quite often, before I have even grabbed the training book to find the town corresponding to the zone, the fare is snapped up by another driver.

It's the nature of the game in a pool full of sharks. What is more frustrating is that quite often these other drivers abandon the zones to the far west and northwest, and those fares will sit open for quite a long time. I have made some of my best money chasing those fares while the other drivers hold out for the longer rides to the airport.

The most frustrating, however, is chasing one of those fares a l o o o n g way, only to arrive at the customer's house and learn from his wife that he left "20 minutes ago... in another cab." GRRRR!


The cab driver diet
I have shared in these pages my efforts to lose some weight and get into shape. I had started in February, and through July I had managed to go from 210 lbs down to 190. That was five months and change, and I remained at the 190 lb. plateau through the rest of the summer.

In one week of working twelve-hour shifts I have dropped another five pounds. I have been acutely aware of how easy it is to eat poorly when there are so many poor options on practically every street corner. I have restricted myself to one or two sausage McMuffin with egg sandwiches from McDonalds each morning, and some variation of a balanced protein/carb, light meal in the evenings. I have not eaten lunch all week, and I have spent an average of $11 per day to eat.


"The best cab driver ever!"
One of the things I have noticed as a taxi cab customer is how often the cab driver does little more for the passenger than open the trunk to allow the passenger to put his or her own luggage in, drive the passenger to the destination, and collect the payment. In the training class the instructor emphasized the customer service aspect this company tries to push. I don't know if it's that emphasis, or if it's my experiences as the paying customer, but I have fully embraced the service aspect of this job. Granted, that may change when there's six inches of snow on the ground and 18 degrees on the thermometer, but we'll burn that bridge when we come to it.

I worked days my first week, with a brief taste of the action on Friday and Saturday nights. As the next weekend approached I decided to try working nights to see if it would be lucrative.

Within five minutes of firing up the computer and booking into the system Friday night at 10:00, I was running to pick up a fare to the airport. I didn't even get a chance to buy a cup of coffee! From the airport, on my way back to my designated work area, I received a fare in the zone through which I was passing: a pickup of two women at a motel. I arrived, went inside and asked the desk clerk to call their room and let them know their cab was there, and, when they came down, the cab was sitting at the lobby entrance with the rear doors open. I stood by the open door and closed it after they got in. They were two young women from Michigan in town to see Pink in concert the next night. But Friday night they wanted to go to a nightclub called Hunters, which I learned only a few days prior — from my cab driver trainer — is a gay bar. I asked the ladies why they wanted to go there, and one of them said, "Because there's nothing else to do in this crappy little town!"

At first I thought she meant Chicago, but before I opened my mouth I realized she meant that little suburb where they were staying. They were tired from driving all day, and they didn't want to go too far for some fun. The taller one seemed perhaps a little drunk, and she was flirting with me, saying that she thought bald heads were sexy. Then she said she thought guys with long, flowing hair were sexy, too. It then occurred to me that she was probably okay with most any guy as long as he had a head.

We arrived at Hunters, and suddenly the girls were nervous. Flirty girl (I think her name was Kimmy) asked me if I would come in with them...I could leave the meter running! I said, very politely, "Aw, HELL NO!" I gave them a business card with my name and mobile number handwritten on it, and told them they could call me if they wanted me, specifically, to drive them back, but I warned them that if I was busy, they might have to wait, or I might not be available at all. They went inside, and as I pulled away, I saw a transgendered man with butt implants out to HERE, huge boobs, puffy lips and wearing a short, red 'fuck me' dress heading toward the club entrance, and I thought out loud, "I'm SO glad I'm leaving!"

Twenty minutes later they called. By the sound of the woman's voice on the other phone, they were in WAY over their heads! Unfortunately, as I was leaving the parking lot at Hunters, I grabbed a fare that turned out to be a long ride from a comedy club at the local mega-mall to a hotel all the way down in the city!!

It was actually eight women in two cabs, and when the organizer of the group, and the caller of the cab company, saw me, she was thrilled that I was under the age of 60. Apparently their ride from their hotel to the suburbs had been helmed by an elderly limo (van) driver who had to stop along the way because he realized he was wearing the wrong glasses. These poor women had seriously feared for their lives. My four ladies were quite tickled by — and quite vocal about — the fact that I looked over my shoulder before changing lanes! $76 cab ride, $20 tip!

I was amazed at how busy I was Friday night. From 10:00 and the first ride, it was all pretty much non-stop until about 1:30 am. With about an hour afterward to try to catch a nap, I watched a fare sit open on the computer — another one in the far west zones — for at least 20 minutes, and no one grabbed it. Finally, and thinking it was some poor old lady trying to get home from work, I grabbed it only to discover it was a full-fare ride of about 15 miles! When I got the two young men and one young woman in the car, they pretty much ignored me for about 10 minutes until the young man snuggling with the young woman in the back seat suddenly spoke to me: "What's your name, brother?"

From there we engaged in light conversation about music, at which point I learned that the two men were in a rock band called Train Company. By the end of the ride I had learned that they had a CD out, they are enjoying some local celebrity with airplay on one of the Chicago progressive rock stations, and that if I would stick around for a couple minutes after I dropped them off, they would give me a free CD!

I haven't listened to it, yet.

Later in the morning I caught another airport ride. I grabbed it, and was a little too far away to make the scheduled pickup time. It was another fare that had sat on the computer too long. The woman was a little upset that I was five minutes late, and couldn't understand that, as she had made the call the night before. When I explained that the system calls the cab only about a half-hour before the pickup time, she calmed down a little. She was also impressed that I had gotten out of the cab and opened the door for her, and that I didn't drive like a maniac, and that I didn't smell like a week-old bath. She even said that, by the end of the ride, which she had started in a bad mood, she was in a good mood again!

The next evening my phone rang at 6:15, waking me from my fitful, daytime slumber. It was Kimmy and Krissy, the two Michigan girls, asking if I could come pick them up to take them to the concert. Of course I could!

After I picked them up, I told them the bad news that I wouldn't be able to pick them up after the concert because the village of Rosemont, where the concert venue is, has an exclusive contract with two taxicab companies, and mine isn't either of them. If I got caught picking them up, I could get a pretty hefty fine. I told them to just take one of the local, authorized taxis, and they should be just fine.

Around midnight I received another call from them. The taxi line was miles long, and could I please, PLEASE come pick them up? I asked them to walk away from the arena and the crowds and let me know where they were, and I would try to sneak around to get them. After a couple of more phone calls back and forth, I parked behind a hotel, out of sight of any of the Rosemont police officers on crowd- and traffic duty, and guided them to me.

They were very happy that I had worked so hard to get them into the cab and save them from waiting forever, and as we neared their hotel, one of them said that the next time they come to Chicago, they're calling me to be their cab driver! The other one said, "You're the best cab driver EVER!"

And I am.

Sunday night I didn't know what to expect. How much bar traffic could there be? Who was out that late on a Sunday night? Surprisingly, there was quite a bit early on, all short rides.

I received a fare that turned out to be at some bar in one of my home zones. As I arrived, the bar appeared to be closed, and I thought I had another no-show on my hands. I walked toward the doors, and they were locked. But seconds later a young man and a very attractive young woman came out and said that the other guy would be out in a few moments. That was fine with me, and as I headed toward the cab to wait, the young woman shouted, "You're the best-dressed cab driver I've ever seen!"

I turned back around, looked down at my khaki pants and my short-sleeve, button-front shirt — business casual at best — and said, "Thanks!"

She then proceeded to tell me of a worst-case scenario she had experienced in a cab, the driver of which had his small, pet dog with him that bit her and she was "bleeding all over the place." Then she said she would definitely want to ride in my cab! I was thinking that this could be a nice ride (wink, wink).

To my dismay, the other friend came out, and the two guys got in my cab, leaving the woman behind. Then I learned that the guy who had been with her and had been making out with her in the parking lot had only met her that evening. He was kicking himself and calling himself stupid because he felt he had neglected to say or do something for her. He asked me to turn around so he could go back to her, and I did. Back at the entrance, his friend talked him down, asking him, "Is it really going to make a difference?"

Tall boy got back in and said, "You're right."

And then I said, "You got her phone number, right?"

You would think I was Sherlock F. Holmes by their reaction!

And then I felt knees pressing against my kidneys through the seat foam at my back, so I slid my seat forward about an inch or two. Tall boy shouted, "Dude! This fuckin' guy is awesome!"

His friend shouted, "You're the best cab driver EVER!" I am not exaggerating. He said exactly the same thing Krissy had said a mere 24 hours earlier!

And then they both started quoting — I think — Wiseguys, and chanted, "This fucking guy! This fucking guy!"

Oh, yeah. They were both pretty drunk.

After that it quieted down for a couple of hours, during which I cat-napped. I caught a really short ride at 4:30, an old lady who needed to get to her dialysis appointment. When I left her at her destination, I got the first of three consecutive, $30-plus airport rides. cha-CHING!

I'm liking the night shift! And never have I worked ten 12-hour days in a row, and ENJOYED it! This is truly weird!



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Strange Indeed

A tired mind goes to strange places.

I worked Sunday from around 11:30 in the morning with plans to knock off at 8:00. A couple of late calls to the far west suburbs kept me out, and then they were very difficult to find, or far to get to, and I wound up getting home around 11:00. I had planned to start Monday at 4:00 am.

Not one to be deterred, I delayed my wake-up by half an hour, started a half-hour later than I had intended, and worked 14 hours Monday on only 4 ½ hours of sleep.

After I called it a day I stopped at Rosebud of Schaumburg for their Monday all you can eat spaghetti and meatballs special. While I was waiting and watching my waiter who was also one of the bartenders, and waiting because he was really busy, the phrase "like a chicken with its head cut off" came to mind. I've never seen a chicken get its head cut off — and I don't EVER WANT to — so I've never seen if the body actually runs around, or if it just flops and flails. But then I got to wondering about the head. Does anything on the other side of the cut stay "alive" afterward?

And then my mind drifted to the poor humans who have met such a fate. I would venture to say that our bodies are a little more sophisticated than that of a chicken, but I don't recall ever hearing that the headless portion continues moving in any fashion after gravity (and that's quite a fitting word!) has had its way. And again, but what about the head? Is it like being hit with a blunt instrument, where the temporary interruption of nerve impulses cause a momentary lack of consciousness...? Only, in the case of a beheading it's permanent, of course.... Or would the sudden cessation of oxygen to the brain cause immediate lights out?

How awful that would be, no? If the last moments of cognizance were of the point of view of a window on a ball rolling around on the floor and seeing the rest of your body from a distance and perspective — and in a condition — you had never seen before!

My apologies. As I wrote above, a tired mind goes to some strange places, indeed. Time for bed!



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Life Is a (Taxi) Caberet

Times are tough. And when things get tough, the tough get going.

The rest of us take jobs as waiter or taxi driver...

I picked up my cab on Friday from a guy who owns a lot of cabs. Three million, I think. He's a big Russian guy — from Russia. People listen when he speaks, mainly because he has a great big foghorn of a voice that you can't help but listen to, as you cower in the corner protecting the glassware around you. I can't help but think "Russian mafia" when I see this guy, but I guess that's racist. We have a stereotype here for Italian mafia, what they look like, how they talk. I haven't a clue what cues Russian mob guys give out. All I know is that when I asked him, in the event of a missed weekly lease payment (mine) on the cab, if he broke fingers and toes as payment, he just smiled at me and chuckled.

So I drove around a bit on Friday, off-duty, getting a feel for the car, how it drives, how comfortable it is to me. I couldn't find the cigarette lighter outlet to save my life. I thought the car didn't have one. I even called Mario at the shop (where the big Russian guy told me to take the car for any problems). I pulled in and Mario's guy found it in two seconds, flat. See, the two-way radio is mounted to the underside of the ashtray door. I couldn't pull it down with any amount of reasonable pressure, and I didn't want to break my cab before even my first day on the job. But the really complicated trick, see, is that the ashtray pulls out, not down. I'm sure those Russian mechanics had a good smeyaatsa at my expense!

I decided to start slow. On Saturday I took care of some things for the car that I wanted to have at my disposal, like a center-console with cup holders. And then I hit the road.

The dispatch system is all computer controlled, so there's a terminal in my cab with buttons and a readout that I had to learn about in a class. I log in to the computer in the car, the central dispatch computer detects which zone I'm in by radio-GPS, and then sends information to me about how many other cabs are in my zone, how many cabs are in other zones, and any open fares where there are no other cabs.

I drove around through some of the zones in my area. In some of the zones are posts where cabs can sit and wait where there's a likelihood of people walking up and requesting a ride. I went to the huge shopping mall near me and waited for a little bit, but another cab from my company was already waiting there, so I left for another shopping center to the north.

Once there I sat for only a few minutes when my computer sent out its "you have a fare" tone, and I was on my way. My first job!! The address popped up on the computer, and I entered it into my personal GPS. They recommend that we use the GPS, but they also require us to have a 6-county atlas in the cab just in case the GPS can't find the address. Or Earth. I drove to the location, a corporate office park for Motorola.

And?

No one. I drove around that campus for 15 minutes looking for this person, and I couldn't even pique the interest of security...if there even was any. Finally, after contacting the dispatcher over the radio, and them telling me — repeatedly — that the person was at door 'D,' despite the fact that the only building at this Motorola campus that had lettered doors — from 'A' to 'S' — skipped 'B' and 'C', an Indian woman came bounding up a small hill — from another part of the office park that isn't Motorola — carrying what looked like lunch in a small plastic grocery bag. I apologized for being late (my first job!), and she politely told me where to go.

I mean, where she wanted me to take her. People tell cab drivers where to go all the time. HEY! My first cab-driver joke!

Since the train station where I took her isn't too far from where I picked her up, I returned to the office park to try to figure out where I went wrong. And I couldn't. At least, I don't think it was my mistake. The message from dispatch read "Motorola Main Entrance." I think the passenger must have referred to the main entrance as a landmark, as where she was is a smaller office complex closer to the road. And none of those buildings had a door 'D', whether apparent or obvious.

When I was doing my training/orientation with a seasoned driver (the guy was covered in salt, pepper and oregano. It was really annoying...and made me hungry), every time we approached a post at a particular Marriott hotel not too far from the big shopping mall, he would get a fare call. Nothing was happening in the zone I went to at another, smaller hotel, so I headed toward the Marriott of mention.

While I was still about ten minutes away, I got another call for a fare! This time it was a strange, funny woman I picked up at a grocery store who then wanted me to wait while she ran back inside to try to find her boyfriend's sunglasses she had accidentally left in a shopping cart.

After I dropped her off I again headed for the Marriott when I noticed an open fare in a zone that was really too far for me to chase. However, the fare had been open for at least fifteen minutes. So I "conditionally booked" it, which basically tells the dispatcher human that I'll accept the fare if he/she feels we can afford the customer waiting that much longer. He/she gave it to me, and I shot out about 20 miles west and a good bit south to pick up two fares at some sort of community college. I had done something wrong with the computer, and the dispatcher human called me to help me understand what to do next time and, oh! Hey! you have another fare in that same zone!

So I ran and picked up an apparently developmentally challenged man from his job at a grocery store.

On my way back to my "home" zones, I saw two open fares way south of where I had taken those three in the west. I figured that it wasn't worth my while, and someone would take them. Then the message came over the computer: "Zone 337, please help, anyone" which is a call to the drivers to think of the people, not the money. By that time I was already back in my home zone, but I "C-Booked" anyway, figuring the dispatcher would think me too far away. Nope. Booked.

Back all the way as far west as I had gone, and another twenty miles south, if not farther. Two different pickups, two women who, for whatever reasons, can't drive. They both seemed of sound body, so I assumed DUI. The dispatcher had told me earlier how to properly book two separate, simultaneous fares, but I think I did it wrong, anyway. And then I was definitely headed back to my home zone. I had been out on the road eight hours already, I was hungry, and I wanted to sit out at the airport for a while and maybe pick up a $30-40 fare.

Nope. Another fare in one of the far west zones, but this time only ten minutes away from where I was, to the north. I forgot to start the meter when they got in, so after the very short ride I estimated five dollars. The guy gave me eight, said thanks, and he and his wife left my cab. Since it was a short ride, I started the meter at the hotel where I dropped them and returned to the restaurant where I had picked them up. The fare came out to $6.40, so I undercharged him $1.40, but he gave me eight dollars. I was still ahead, and I hadn't overcharged him.

Okay, NOW back to the home zones, and I was STARVING!

I saw a Steak N Shake along the way and so I decided to stop there for a bite. I love their chili, so that was what I would have. However, as I tried to log out of the computer (if I don't log out when I'll be away from the car, and they send me a fare to which I don't respond, I will be suspended for 24 hours), it started having communications errors. The driver manager I tried to call wasn't answering his phone, so I decided to move to another location to try again. Nowhere around that damn Steak N Shake could I get a signal! So, about a mile and a half down the road my computer finally re-established communication, and I was still starving.

I got to the airport cab lot behind seven other cabs. The line hadn't moved, as I had observed on the computer, so I knew it was slow. By 10:00 at night on a Saturday (I had wanted to be there two hours earlier) I knew it would be. I sat there for about 20 minutes and my position in the queue hadn't changed, so I left and headed for my home zones again.

As a cab moves through all the zones, the central computer is constantly tracking it, and if that cab happens to be the only one in a particular zone when a fare in or near that zone comes up, the computer matches them and sends the cab the fare offer. A driver must accept the offer or be suspended!! So, not quite to my zones, and hoping to take some grateful drunk people home from some bars, my computer chirped to life... just as I entered a strip of road through a forest preserve with few places to turn off or turn around. About a mile down the road I was finally able to turn off and park.

I loaded the address info into my GPS and turned around. In the driveway of the pickup address I saw one very large, very drunk man in a Hawaiian shirt come weaving down toward me. He apologized(?) and asked if I could wait about five minutes. Hey, it's what I do.

A few minutes later a very drunk woman came staggering down the driveway and got in the car, followed by a plump girl of about 15. The big guy squeezed himself into the back seat with his wife and his daughter and gave me the address, saying the entire time that he would "take care of me" when I got them home.

I reached up to the meter, pressed the "extras" button — as there were two extras — and suddenly the readout on the meter showed a four-digit number!! I thought I had perhaps forgotten to shut it off, and now it was showing some outrageous amount, but then it flashed, and the numbers changed. I couldn't get the meter to show me its normal display, and in the meantime, while I fidgeted with it, a very large, very drunk man and his somewhat trim, very drunk wife were slowly asphyxiating their daughter wedged between them in the back seat of my cab.

Unsure of what to do, I called dispatch on the radio. They measured the distance to the destination address, estimated $13.00, and sent me on my way.

At their home, the big guy took care of me with a $20 bill. A 54% tip is nothing to sneeze at. I just wish I had taken them to the north suburbs instead of one town over.

It wasn't yet midnight. I had started around noon, and I wanted to put in 12 hours, so I though it was a good time to eat. I could park the cab, shut everything down, and maybe the meter would reset, or something. I knew there was a Steak N Shake on the way back to my zones, and I had been dreaming of their chili for the last three hours, so I headed there.

They were out of chili.

Thirty minutes and two BLTs later I was back in the car, learning that my night was over, because the meter was still phukked. When I got home I had $54 in my pocket that hadn't been there when I left, $10 shy of what I had pocketed since I paid for my dinner from the pile. There's another $80-100 coming to me for all the far west rides that I chased, as they were mass transit subsidized, and though each person paid me only three dollars, PACE transit will pay the difference to the cab company, who will pay me the full amount for the fares.

Maybe I don't know any better, but I say it's not bad for a Saturday.

Now to see what Sundays are like.



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40 Septembers

A strange thought occurred to me today as I headed home from an errand trip.

I know I have lamented on numerous occasions about my current jobless state, but this thought is a peculiar one, if not monumentally ...uh... trivial.

In the past 40 years, since I was 5 years old, I have never been "off" in September.

Kindergarten through senior year in high school things always started in the last days of August. In the fall after high school graduation, and after determining that I couldn't afford to go to school, I dug into my savings and started at a junior college in my home town. A year later I enrolled in my last fall semester before entering the Air Force.

Four years later I was home from military service, arriving in early November. After a few weeks I was working as a driver at a school bus company, as well as delivering for an Italian restaurant. The following September I was already in residence at Southern Illinois University, where I remained for another two and a half years, graduating mid-stream in December of 1990.

Despite the fact that it took me two years to find video production work, I did find a job not too long after graduation, again as a driver, but that time for a livery/limo service, carrying customers to and from O'Hare airport from the south suburbs. Then, in May of that year, I started as a security officer at a nuclear power plant.

Laid off a year and a half later, in January, I immediately found work at a TV station back in southern Illinois (I had applied down there amid rumors of the layoff, and interviewed immediately after I was cut loose).

In southern Illinois for two years from February that year until January of 1995, I moved down to south Georgia where I worked for four years at two different places. I did take a one week vacation in September of 1998, just a couple of months before I moved back home, but that doesn't count.

A week before Christmas, 1998, I made the move back to Chicago, where I was jobless for eight months until I got another video job at the same company — more or less — for whom I had worked in Georgia, but at a considerable cut in pay commensurate with the lower position I had accepted. That job started in August.

Little more than a year later I switched jobs again, in January of 2001, where I remained for the next eight years.

And now I'm experiencing my first September for as long as I can remember without something to do!

That may change soon, as another odd occurrence hits me as I write. My fall-back over my working years has seemed to be driving jobs. And once again, as the career prospects appear dim, I resort to the wheel. Barring any difficulties with licensing or my chosen company, I will most likely, within a week or so of this posting, begin driving a taxi cab for a living.

I sure hope there's no Louis DePalma to deal with....



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What I Didn't Do Last Summer

Five months have passed since I was laid off from the job I had longer than any other. I planned from about the second week of unemployment to chase a couple of dreams, see if I could make any headway in the new careers, and try to generate some income from them.

And?

Not so much. Admittedly, I haven't been chasing the video production work too hard, but that's the "old" career, anyway. I've been to probably a couple dozen auditions, now, mostly for short, no-budget films. My first audition, back in May, was a personal disaster, as my combined lack of physical coordination and rhythm doomed my chances for a role even as a piece of scenery!

There was a somewhat unnerving audition for a role in a film about about men with secret gay lives, in which, I was told, would be sex scenes with nudity and "simulated sex." It sounded like a fantastic challenge, but as I was interviewed by the production team, I realized in my own head and body that I was not ready for anything like that!

All of the other auditions seem to have passed into the blur of shallow memories.

I have responded to a couple of calls for extras in no-budget short films, and have gotten some camera time. The wait is still on to see if I ever get screen time.

I auditioned last week for a stage musical at Northeastern Illinois University. I performed a comedic monologue I had downloaded, and I sang "The Impossible Dream," the signature solo from "Man of La Mancha." I joked a bit with the director, received a nice compliment from the music director on my vocal range, and learned a little bit about the play, which is about a young man who, in order to receive the inheritance from his dead uncle, must perform a list of tasks lined out by his uncle...and he must do them with the dead uncle.

I landed a part in this musical, entitled, "Lucky Stiff." And, yes, you guessed it, I landed the role of the dead uncle! I joked again with the director, asking what she must have thought of my acting and singing if I got the part of the corpse! She laughed, but then she said that the role of the corpse is quite demanding, and is onstage almost the entire time! Now it sounds as though the role of the corpse might kill me!

Exciting as this all may sound, none of it is generating any income. So I have decided to seriously investigate employment possibilities as a cab driver. It appeals to me for the reason that, as an independent contractor, I can set my own schedule and still pursue freelance video production, writing, and acting opportunities.

Check in for further updates...



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